The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 703 |
Houston, TX | 462 |
Philadelphia, PA | 290 |
Washington, D.C., DC | 253 |
Seattle, WA | 223 |
Denver, CO | 198 |
Atlanta, GA | 190 |
Salt Lake City, UT | 167 |
Detroit, MI | 143 |
Minneapolis, MN | 141 |
Sacramento, CA | 132 |
San Francisco, CA | 130 |
Brooklyn, NY | 126 |
Indianapolis, IN | 123 |
Miami, FL | 108 |
Portland, OR | 107 |
Boston, MA | 96 |
Orlando, FL | 94 |
Pittsburgh, PA | 90 |
Tampa, FL | 67 |
Oakland, CA | 65 |
Jacksonville, FL | 59 |
New York City, NY | 59 |
Charlotte, NC | 57 |
Baltimore, MD | 55 |
Nashville, TN | 43 |
Phoenix, AZ | 41 |
Reno, NV | 38 |
Dallas, TX | 38 |
San Jose, CA | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
ItsTeddyyy (@stellarteddy) reported
@aeonjoey @Xfinity @comcast The whole East coast looks like a heatwave on the outage map :(
Who Is J5ive (@WhoIsJ5ive) reported
I have lost money because of @Xfinity's sub-par service that I pay for. I cannot allow that to happen in the future. ISPs need tar and feathers
Darrie D. Clark II (@MrDDClark) reported
@Xfinity Sad that you guys make it difficult for your customers to get issues resolved then a customer service department that lacks the capacity to comprehend and assist you customer I’m really look for other internet service
ItsTeddyyy (@stellarteddy) reported
@JosuexJuJu @Xfinity You know what's worst it's when we paying soo much just so they can have outages and work slow on fixing it. Like some smaller companies can do way better. I guess the bigger the company the higher demand of reps they need soo like quantity over quality
Poafa🍥 (@Poafa2) reported
@baconnwaffles0 @Xfinity might as well have, WiFis so bad already
Poafa🍥 (@Poafa2) reported
@Xfinity your WiFi sucks ***, there I finally said it
Lisa Reynolds (@LiLiReynolds) reported
Can @Xfinity @XfinitySupport do a better job with their customer svc phone line? Why does it take almost 10 mins for someone to talk to an agent? There should be an easier way to talk to a agent instead of going through 5-12 steps just to reach an CSR
KingScar2001 (@Kingscar2001) reported
Shoutout to @Xfinity for being a ****** ******* internet provider. Almost 28hrs with no internet because a technician cut off the apartment to run the internet to our neighbors above us. And now they have been giving us the ******* runaround all god damn day
ItsTeddyyy (@stellarteddy) reported
@Xfinity There's no way just isn't. Aren't you guys the biggest providers in America. How come you guys aren't taking actions against this outage. I get if it's just in a small area yeah it's fine but it's nationwide. It just seems like you guys aren't seeing the situation.
Poafa🍥 (@Poafa2) reported
Xfinity sucks ***, there I finally said it
Sonikkustar (@Sonikkustar_) reported
@Xfinity @XfinitySupport I hope you take a good look at how you run your company because the moment that we have an opportunity to choose a different provider, we are cutting you off.The fact that you're willing to treat your customers like this is straight up unacceptable.
NIGHTOWLCHEMIST BLM (@Nightowlchemist) reported
@HarrisHeller I mean Comcast is hot garbage but you’re using isp provided hardware sooooo you kinda making it even worse on yourself. I’m mad jelly you get google fiber tho
TWERKDAD (@fightclubvhs) reported
@Morgatron_3000 I just got a dream with xfinity for 50 MG down at 20/ month
Josh Gimbel (@MrGimbel_GHS) reported
@jeff_gluck My solution: Take out the Indy Car race, have Xfinity and Cup run the Roadcourse Saturday and Oval for Cup Sunday. Simple as that. Don’t have to alternate years! It should be plainly a NASCAR weekend. The Indy Car race is redundant anyways and they have all the month of May!
Justin Brockwell (@02Justin10) reported
@_JamesDecarolis NASCAR should have never left this jewel. Xfinity teams making more money on the big boring rectangle be d*amned.
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